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Join a company built for the next era of customer experience.

Build Your Career

Join an owner-operated company where ambitious people grow fast, solve real problems, and help power customer experience operations for leading brands across the U.S. and Latin America.

Inside a High-Growth Team

Classroom Discussion

Únete a nuestro Programa de Nivelación de Inglés

¡Mejora tu inglés y abre nuevas oportunidades!

Inscríbete hoy en nuestro Programa Intensivo de Inglés, diseñado para ayudarte a perfeccionar tus habilidades y prepararte para la postulación a tu empleo ideal en nuestro Call Center.

  • IMPORTANTE: ESTO NO ES UNA OFERTA DIRECTA A UN EMPLEO; ESTO ES ÚNICAMENTE UN PROGRAMA DE REFUERZO DE INGLÉS.

 

HAZ CLIC PARA CONOCER LAS PRÓXIMAS FECHAS, PRECIOS Y ¡APLICA HOY MISMO!

CURRENT OPENINGS

Scroll down to see available positions and apply today.

Man on Phone
Programmers at Work
Airport Ground Operations

Customer Service Agents

We’re looking for experienced Customer Service Representatives to support multiple accounts across a fast-paced, team-driven environment.

You’ll assist customers across voice and digital channels while building communication skills, operational experience, and long-term career opportunities inside World Connection.

Requirements

  • Different shifts available

  • 1+ year of Customer Service experience

  • English Level Required: 80%+

  • High School Diploma or equivalent

  • Strong communication and people skills

Job Specs

  • Earn up to Q7,000*

  • Daily training schedules

  • Training & work on site

  • Two Days Off (weekdays or weekends*)

  • Competitive salaries & great benefits

  • Growth-focused team environment

*Depends on account

Tech Support Agents

We’re looking for experienced Tech Support Specialists ready to grow inside a fast-moving, customer-focused environment.

 

You’ll troubleshoot technical issues, guide users through solutions, and deliver reliable support experiences while building valuable skills across modern technology platforms.

Requirements

  • English Level: 85%

  • Tech Support experience required

  • Proficiency in PC software and applications

  • High School Diploma or equivalent

  • Strong communication and people skills

 

Job Specs

  • Earn up to Q8,000* + commissions and incentives

  • Paid training starting soon

  • Two Days Off

CS Air and Cargo

We’re looking for an experienced Customer Support Specialist to support a global air and cargo payments platform.

You’ll assist business customers with payment-related support while delivering a professional, reliable customer experience across every interaction.

Requirements

  • English Level: 85%+

  • Business-to-Business experience preferred

  • High School Diploma or equivalent

  • Previous Call Center experience

 

Job Specs

  • Earn up to Q8,000

  • Two Days Off

  • Modern on-site work environment

  • Growth-focused team culture

WC Publi Octubre 2025-156.jpg

We Look Forward to Hearing From You

World Connection is building a high-performance team focused on growth, operational excellence, and long-term career opportunity.

GET HIRED IN 24 HOURS, APPLY NOW

We know applying for a new role can feel exciting and uncertain. Our recruiting team is committed to creating a transparent, respectful, and professional hiring experience from the beginning.

Not receiving one role does not mean there won’t be future opportunities. Our recruiters actively look for positions that align with your experience, strengths, and long-term growth potential.

Let’s make your application experience exceptional and begin your path toward something bigger.

Apply Now for Positions in Guatemala

Fill out the application below and one of our recruiters will contact you soon. Please watch your email and phone closely after applying.

Fields marked with an asterisk (*) are required. Thank you for your interest in joining World Connection.

Select One
Which position are you most interested in?
Have you ever worked in a call center?
Yes
No
Do you have a High School Diploma?
Yes
No
How comfortable are you speaking English?
I speak fluently and handle most conversations easily.
I speak well but still make a few small mistakes.
I understand basic English but find it hard to speak clearly.
I only know a few words or simple phrases.
When is the best time to contact you?
Anytime
7:00 - 9:00 am
9:01 - 12:00 am
12:01 - 2:00 pm
2:01 - 5:00 pm
5:01 - 7:00 pm
How did you hear about our available jobs?
Job Fair
Friend Referral
Careers Page
Ad or Post on Social Networks
Other
Have you worked at World Connection before?
This position is On Site in Guatemala City. Where do you live?

Please wait for confirmation before closing this window. Check your email, spam, and junk folders for confirmation messages after applying.

Some of Our Requirements

Resume

Personal ID

English Level

Verified Work History

Verified School History

Police Record Check

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